Craft CMS Support & Maintenance
Just like a car, your Craft CMS website will only keep running smoothly if you stay on top of regular servicing and maintenance.
Craft CMS Maintenance and Upgrades Plans
To keep your Craft CMS website running smoothly, it’s important to stay on top of regular updates and maintenance.
A well-maintained website isn’t just about security updates - it’s about ensuring your Craft CMS site stays fast, functional, and flexible as your business grows.
Whether you need regular updates, troubleshooting, or ongoing development, we provide expert Craft CMS support to keep your site performing at its peak.
Why You Need a Support and Maintenance Plan
- Security: Craft CMS and its add-ons are frequently updated to patch vulnerabilities and improve security. Regular updates protect your website from emerging threats.
- SEO: A well-maintained site not only runs faster but also improves SEO performance and conversion rates by providing a smoother experience for users and search engines alike.
- Bug Fixes: No software is bug-free. Ongoing maintenance ensures any new issues are promptly addressed, keeping your site stable.
- Page Speed: Updating to the latest code ensures optimal performance, making your website faster and more efficient on modern servers.
- Compatibility: Keeping your website and server software up to date prevents compatibility issues that can cause your site to malfunction.
- New Features: Regular updates bring new features and functionality, keeping your site current and competitive.
Proactive maintenance
Proactive maintenance reduces the risk of costly emergency fixes, downtime, and unexpected issues, ensuring your website remains reliable and hassle-free.
Regular updates also help avoid more disruptive upgrade projects that require extensive planning, content freezes, or even website downtime.
How Our Plans Works
- Regular Updates: We update your Craft CMS installation and third-party plugins, ensuring your site benefits from the latest bug fixes, performance enhancements, and security updates.
- Major Version Upgrades: Upgrades to major versions (e.g., from Craft 4 to Craft 5) and custom plugin updates are quoted separately. Craft CMS and plugin licences are also billed separately at cost.
- Additional Support and Development Hours: You can add hours to your plan for ad-hoc support or planned development. We prioritise your needs and schedule work according to your priorities.
Additional Support and Development
As part of your agreement you can add on additional hours for support and development.
- Support: Craft CMS is user-friendly, but our support ensures you get help when you need it, whether for guidance or handling tasks you can't manage at the moment.
- Development: As your business evolves, so should your website. We assist with updates and new features to keep your site aligned with your business goals.
Guaranteed Availability
Clients with support and development plans receive priority response times and scheduled development hours, ensuring prompt and efficient service.
Official Craft Partner agency
You know you're in safe hands because we are a Craft Partner agency.
This means we have a dedicated Craft development team and proven experience that has been verified and approved by the makers of Craft CMS.
What to expect:
Breadth of experience
Deep knowledge of Craft
Exhibit professional and reliable business practices
Tailored support for agencies, marketing teams and creative teams
We work with agencies and teams that need a trusted Craft CMS partner, as well as businesses that rely on their website for daily operations.
Whether you’re managing a high-traffic site, a content-heavy platform, or even a collection of Craft CMS websites, we provide the support you need to stay ahead.
Ready to talk to us?
If you have a project you'd like to discuss we would love to hear from you.